Returns & Exchanges
At saleschoolsupplies.com, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a simple and hassle-free return or exchange process.
Return Policy
- Items must be returned within 30 days of delivery.
- Products must be unused, in their original packaging, and in resalable condition.
- Personalized or custom-made items cannot be returned or exchanged unless there is a defect or error on our part.
- Return shipping costs are the responsibility of the customer unless the return is due to a mistake on our end (e.g., wrong item shipped or defective product).
How to Initiate a Return or Exchange
- Visit saleschoolsupplies.com and log in to your account.
- Navigate to your order history and select the item(s) you wish to return or exchange.
- Follow the prompts to generate a return authorization (RA) number.
- Pack the item(s) securely, including the original packing slip or invoice, and write the RA number clearly on the outside of the box.
- Ship the package back to us using a trackable shipping method.
Once your return is received and inspected, we will process your refund or exchange within 5-7 business days. Refunds will be issued to the original payment method.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund at no additional cost to you.
Non-Returnable Items
Certain items, such as clearance or closeout products, may be marked as final sale and are not eligible for return.
For any questions regarding returns or exchanges, please visit our Help Center at saleschoolsupplies.com.
We appreciate your business and strive to make every shopping experience a positive one!